UT1811 - 1010 - UK01
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ADJUSTABLE MULTISPINDLE HEADS
11 After-sales service and spare parts
11 AFTER-SALES SERVICE AND SPARE PARTS
11-1 Customers service
We can guarantee an immediate and highly-qualified assistance, making use of the large
experiance and know-how of personnel exclusively trained for maintenance and repair
service.
Our operations provides:
11-2 Spare-parts service
MPA considers that the warranty of the head becomes void if non-original spare parts
are fitted.
For this purpose, the technical data sheet of the purchased head, together with the list of its
components, is enclosed with this use manual.
Indicate the following information when ordering spare parts:
• type and code of the purchased head (i.e. head type 116 code 111216.100)
• code, name and quantity of the spare part to be purchased (i.e. 111215.312, Spindle, no. 1).
MPA guarantees the supply of spare parts for its products without time restrictions.
Acceptance
Customer
approval
Repair
Maintenance
Assembling
Testing
Shipment
Disassembling
Evalutation
Offer to the
Customer with technical
and economic report
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