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Troubleshooting
Troubleshooting
Troubleshooting
Q: How do I know that the product that I have is from MSI?
A: All MSI product starts with the character MS-XXXX or Marketing Name
(MS-XXXX) wherein XXXX refers to numbers. You should be able to
find the Model number in between the PCI slots. For Example: MS-6368
or 845E Max (MS-6566E)
Q: How do I identify the BIOS version?
A: Upon boot-up, the 1st line appearing after the memory count is the BIOS
version. It is usually in the format:
A6380MS V1.0 091096 where:
1st digit refers to BIOS maker as A = AMI(R) W = AWARD(R)
2nd - 5th digit refers to the model number.
6th - 7th digit refers to the customer as MS = all standard customers.
V1.0 refers to the BIOS version.
091096 refers to the date this BIOS is released.
Q: Does BIOS update need to be done by one version sequentially (3.0-->3.
1-->3.2-->3.3) or can I update directly to the last version (3.3)?
A: You can update directly to the latest one
Q: Should I update my BIOS, once a new BIOS is released?
A: A new BIOS is usually released due to the following reasons:
1. New function is supported
2. New BIOS source code
3. Bugs are found
4. Customer-specific request
When we release a new BIOS, there's usually a release note attached
which lists the reason for the release. Refer to this release note and
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