Mueller Mi.Net - GATEWAY LEDS

MI.NET MULTI-NETWORK COLLECTOR
43
Installation and Operation Manual
GATEWAY LEDS
The Gateway module includes 3 LEDs to indicate the fault status of the Gateway. After an
80-second startup period, the three Gateway LEDs should become green if functioning
normally. Use this table in conjunction with the troubleshooting guide to isolate faulty
modules.
TABLE A6-2 GATEWAY LED ALARM DEFINITIONS
Status 1 LED:
Off – No power
Green – No fault
Yellow – Temperature Fault
Red – Power Supply Fault
Status 2 LED:
Green – No Fault
Yellow – GPS Antenna Fault (No GPS lock)
Red – Backhaul Fault (No Connectivity, Ethernet or Cellular)
Status 3 LED:
Green – No Fault
Yellow – Amplifier Fault (Remote); specific to the alarm the remote amplifier is sending down
Red – Gateway antenna Fault (local) Note: This is the cable to the remote amplifier
The following faults may be provided via the NOC service or when using specialized diagnostic service programs (via USB port).
TABLE A6-3 FAULTS AVAILABLE VIA DIAGNOSTIC USB PORT OR MUELLER NOC
Gateway status
Gateway SWR fault
Antenna SWR fault
AC Fault (no AC –running on battery)
Battery Voltage
Power supply fault -error signal from PSU
Tamper fault -Door
Temperature Fault
Cell modem status (Or Ethernet, if configured)
GPS status
When replacing collector FRUs (Field Replaceable Units), please reorder the original equipment modules from
Mueller ONLY or all warranties will be voided.
You can reach Mueller Customer Care Monday – Thursday, 8AM – 7PM EST, or Friday 8AM –5PM at (800) 323-
8584 (in USA) or at (704) 278-2221.