Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
360 7.3 The media is jammed
7.3 The media is jammed
When the set media is jammed, follow the procedure below to remove it.
1. Turn OFF the power of the printer.
3.2.2 Turning the power OFF
2. Open Front cover.
3. Move Print head section from the top of the media to the right.
• When the head height is set to Low, change it to High and then shift Head.
After shifting Head, change the setting back to Low.
4.2.5.2 When setting the head height to High
4.2.5.3 When setting the head height to Low
No. Name
1 Front cover
No. Name
1 Print head section
2 Roll media
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