Napoleon PRO 500 User Manual (English)

Other manuals for Napoleon PRO 500

Manual68 pages

Instruction Manual56 pages

Operation Manual60 pages

Questions and Answers:

D
Dennis LewisAug 26, 2025
What to do if the pilot will not light on my Napoleon Grill?
- W
  William BarreraAug 26, 2025
  If the pilot on your Napoleon Grill won't light, after turning the pilot knob to high, wait approximately 20-30 seconds for air to purge the gas supply line while pressing the igniter. Fill the propane cylinder. During initial setup or after the tank has been refilled, it is best to light one of the tube burners before lighting the pilot burner. Clean the pilot orifice and electrode, and replace the lead wire if necessary. The pilot flame, especially on natural gas units, can be very difficult to see; place your hand 1 in. (2.5 cm) above the grill surface over the pilot burner to feel for heat. This can be caused by lack of gas, obstruction in the pilot orifice, a loose electrode wire, or a dirty pilot electrode.
T
Tracey BeckAug 25, 2025
Why won't the rear and side burners on my Napoleon Grill light with the igniter?
- R
  Ryan GriffinAug 26, 2025
  If the rear and side burners of your Napoleon Grill won't light with the igniter but will light with a match, replace the battery with a heavy-duty premium battery. Also, check that the electrode wire is firmly pushed onto the terminal on the back of the igniter and that the lead wires from the module to the ignition switch (if equipped) are firmly pushed onto their respective terminals. This issue can be caused by a dead or incorrectly installed battery, or loose electrode wire or switch terminal wires.
E
Eddie WalkerAug 25, 2025
Why do the burners on my Napoleon PRO 500 burn with a yellow flame and smell of gas?
- K
  kimharrisAug 25, 2025
  If the burners on your Napoleon Grill burn with a yellow flame and you smell gas, there might be a spider web or other debris in the burner. Thoroughly clean the burner by removing it, following the general maintenance instructions.

Napoleon PRO 500 Specifications

General

Main Burners	4
Side Burner	Yes
Infrared Rear Burner	Yes
Rotisserie Kit	Included
Material	Stainless Steel
Grill Grates	Stainless Steel
Fuel Type	Propane or Natural Gas