To Next PageTo Next PageWhy are the flames lifting away from the burner on my Napoleon PTSS215?
If the flames are lifting away from the burner, accompanied by the smell of gas, and you're experiencing difficulties in lighting your Napoleon Grill, this could be due to an improper air shutter adjustment. Close the air shutter slightly according to combustion air adjustment instructions.
Why does my Napoleon PTSS215 burner have a yellow flame?
A yellow flame accompanied by the smell of gas in your Napoleon Grill burners could be due to a possible spider web or other debris. You should thoroughly clean the burner by removing it. It may also be due to an improper air shutter adjustment. In this case, open the air shutter slightly according to combustion air adjustment instructions.
How to stop flare-ups on Napoleon PTSS215?
Excessive flare-ups and uneven heat on your Napoleon Grill can occur for several reasons. Ensure the sear plate is installed correctly with the holes towards the right end of the grill. Regularly clean the sear plate and drip pan to prevent excessive grease and ash buildup. Pre-heat the grill with main burners on high for 5 to 10 minutes. Also, do not line the pan with aluminum foil.
Why is there low heat on my Napoleon PTSS215?
Low heat or flame on your Napoleon Grill when the valve is turned to high can be due to several reasons. It could be caused by a blockage of gas, such as spider webs in the burner or orifice. Another cause can be lack of gas, so check the gas level in your propane cylinder. Also, the supply hose might be pinched, so reposition it as necessary. Finally, make sure you preheat the grill with main burners on high for 5 to 10 minutes.
How to fix low heat on my Napoleon Grill?
Low heat or low flame on your Napoleon Grill when the valve is turned to high can be caused by several factors. There may be a blockage of gas, so check for spider webs in the burner or orifice. It could also be due to improper preheating; preheat the grill with the main burners on high for 5 to 10 minutes. Another cause could be a lack of gas, so check the gas level in the propane cylinder. Lastly, the supply hose could be pinched; reposition the supply hose as necessary.
Why does my Napoleon PTSS215 Grill have excessive flare-ups and uneven heat?
Excessive flare-ups and uneven heat on your Napoleon Grill can occur if the sear plate is installed incorrectly. Ensure the sear plate is installed with the holes towards the right end of the grill. Also, improper pre-heating can be a cause, so pre-heat the grill with the main burners on high for 5 to 10 minutes. Excessive grease and ash build-up on sear plates and in the drip pan may also lead to this problem. Clean the sear plate and drip pan regularly, and do not line the pan with aluminum foil. Refer to cleaning instructions.
What to do if Napoleon Grill burner won't light with igniter?
If your Napoleon Grill burner won't light with the igniter but lights with a match, several issues could be the cause. It could be due to a damaged or loose electrode wire. Check that the electrode wire is firmly pushed onto the terminal on the back of the igniter, or replace the electrode wire. The electrode might be cracked or broken, requiring replacement. Alternatively, the battery might be dead or installed incorrectly; replace it with a heavy-duty ‘AAA’ battery, installing it with the positive terminal up.
Outlines the terms, restrictions, and exclusions of the warranty.
Guidelines for safe and proper use of the gas grill outdoors.
Essential advice on operating, maintaining, and avoiding common mistakes.
Specific instructions for using the infra-red main burners.
Guidance for using conventional tube burners for delicate cooking.
Method for cleaning cooking grids and warming rack.
Procedures for cleaning the grill's interior, drip pan, and exterior surfaces.
Method for cleaning residue from infra-red burner surfaces.
Procedure for adjusting the air shutter for optimal burner flame.
Instructions for cleaning and maintaining tube burners.
Steps to prevent cracking and damage to infra-red burner ceramics.
Detailed steps for mounting the grill onto a railing.
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