NV10LT/NV7.5LT INSTALLATION MANUAL PRE-INSTALLATION / INSTALLATION ASSISTANCE
PAGE 2.11.8 VERSION 5.0 2021-03-01
Purchasing a One or Two-Year Extended Warranty Plan
If the transmitter is still covered by its original four-year warranty period, you can contact Nautel by
telephone, fax, mail, or email with the model number, serial number and date of purchase.
Once you purchase a Nautel Extended Warranty Plan, you receive an extended warranty plan certificate,
plan number, and a toll-free number (North America only) to call for any service-related issues.
Using the Extended Warranty Plan
Contact Nautel's Canadian or U.S. service facility by phone, fax, or email as soon as a problem occurs.
The following will be required when contacting Nautel:
Extended warranty plan number
Product model number
Serial number
Brief description of the problem
If Nautel’s service technicians are unable to solve the problem over the telephone, Nautel will give you
an RMA number. You then return the module or circuit board to a Nautel service facility so that Nautel
can provide a replacement. Do not ship a component back to Nautel until you have an RMA number.
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