9
Condition/Problem Things to Check Solution
Clicking sound when
pedaling
Check pedal to crank arm
connection
Remove pedals. Make sure there is no debris on threads, and
reinstall the pedals.
Console continuously
cycles through program
screens (R616 2017 only)
Console is in demonstra-
tion mode
Hold down the PAUSE/END button and Left button together for
3 seconds.
Workout results will not
sync with Bluetooth
®
en-
abled device (R616 only)
Current console mode Machine must be in Idle Mode to sync. Push the PAUSE/END
button until the Power-Up Mode screen is displayed.
Total time of workout A workout must be longer than 1 minute to be saved and
posted by the Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to
outlet.
Bluetooth
®
enabled device Consult your device to be sure that the Bluetooth
®
wireless
feature has been enabled on it.
Fitness App 5HYLHZ6SHFL¿FDWLRQVRI)LWQHVV$SSDQGFRQ¿UP\RXUGHYLFH
is compatible.
Contact appsupport@nautilus.com (if inside US/Canada)
or your local distributor (if outside US/Canada) for further
assistance.
Workout results not post-
ing from Nautilus Trainer
™
to MyFitnessPal
®
/ Under
Armour
®
Connected
Fitness (R616 only)
Sync accounts From the Menu icon on the Nautilus Trainer™ App, select the
Sync to MyFitnessPal
®
or Under Armour
®
Connected Fitness.
Sync fails Review account and password for MyFitnessPal
®
/ Under Ar-
mour
®
Connected Fitness.
Contact appsupport@nautilus.com (if inside US/Canada)
or your local distributor (if outside US/Canada) for further
assistance.