9
Condition/Problem Things to Check Solution
Fan will not turn on or will
not turn off
Check data cable integrity Allwiresincableshouldbeintact.Ifanyarecutorcrimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to
outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan Unplug unit from electrical outlet for 5 minutes. Remove mate-
rial from fan. If necessary, detach the Console to help with
removal. Replace the Console if unable to remove blockage.
Unit rocks/does not sit
level
Check leveler adjustment Adjustlevelersuntilbikeislevel.
Check surface under unit Adjustmentmaynotbeabletocompensateforextremelyun-
even surfaces. Move bike to level area.
Pedalsloose/unitdifcult
to pedal
Check pedal to crank arm
connection
Pedal should be tightened securely to crank. Insure connection
isnotcross-threaded.
Checkcrankarmtoaxle
connection
Crankshouldbetightenedsecurelytoaxle.Besurecranksare
connected at 180 degrees from each other.
Clicking sound when
pedaling
Check pedal to crank arm
connection
Remove pedals. Make sure there is no debris on threads, and
reinstall the pedals.
Seat post movement Check locking pin Be sure adjustment pin is locked into one of the seat post
adjustment holes.
Check adjustment knob Be sure knob is securely tightened.
Console continuously
cycles through program
screens
Console is in demonstra-
tion mode
HolddownthePAUSE/ENDbuttonandLeftbuttontogetherfor
3 seconds.
Workout results will not
sync with Bluetooth
®
en-
abled device
Current console mode MachinemustbeinIdleModetosync.PushthePAUSE/END
buttonuntilthePower-UpModescreenisdisplayed.
Total time of workout Aworkoutmustbelongerthan1minutetobesavedand
posted by the Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to
outlet.
Bluetooth
®
enabled device Consult your device to be sure that the Bluetooth
®
wireless
feature has been enabled on it.
FitnessApp ReviewSpecicationsofFitnessAppandconrmyourdevice
is compatible.
Contact appsupport@nautilus.com (if inside US/Canada)
or your local distributor (if outside US/Canada) for further
assistance.
Workoutresultsnotpost-
ing from Nautilus Trainer
™
to MyFitnessPal
®
/ Under
Armour
®
Connected Fit-
ness.
Sync accounts FromtheMenuiconontheNautilusTrainer™App,selectthe
Sync to MyFitnessPal
®
orUnderArmour
®
Connected Fitness.
Sync fails Review account and password for MyFitnessPal
®
/UnderAr-
mour
®
Connected Fitness.
Contact appsupport@nautilus.com (if inside US/Canada)
or your local distributor (if outside US/Canada) for further
assistance.