Do you have a question about the NBE RTB PHOENIX v16.0 and is the answer not in the manual?
Ceiling surfaces must be constructed with at least Class 1 surface material. Wall surfaces must be constructed of at least a Class 2 surface material.
Distance from the boiler or flue pipe to any combustible material should be large enough to prevent temperatures from reaching an excess of 80 C.
Floors should consist of (or be covered with) non-combustible material under and around the boiler.
The boiler room and area around the heating system must be large enough to allow for easy operation, cleaning, and maintenance.
The chimney must be of a design, aperture area, and height that provides adequate draft conditions for proper exiting of flue gasses.
There must be a tap in the boiler room.
The pellets must be pure wood, 6-8 mm, max. 8% water. Materials with glue, paint, wood paint or plastics shall not be burned.
The boiler room must be kept clean and contain no combustible materials nor flammable liquids.
You must obtain building permit if the burner is situated in a building...
Return water control with mechanical flow via adjustable shunt. You should also have some type of control for the DHW.
Typically used when DHW is small or when the surface coil is small.
Typically used when the water heater is large, and when the surface coil is large.
Maintains a high boiler temperature and adjusts the house inlet temperature in relation to the outdoor temperature.
Cascade systems are ideal when achieving large kW output (up to 640kW) and when the demand for heat varies significantly.
The boiler should only be installed by qualified installers with a 'Certificate for installation and service of small biofuel plant'.
Your RTB Phoenix boiler includes a lazer distance sensor that allows you to monitor the pellet level in your hopper.
Once the system is assembled, filled with water, connected with power, and supplied with wood pellets a basic calibration of the auger is required.
Detailed list of inputs, outputs, wire colors, and functions for the V16 printboard.
Specific wiring details for the 12-pin burner print for different RTB Phoenix models.
On your controller go to SETTINGS/COMMUNICATION/NETWORK and find your internet Router.
Go to www.v16.stokercloud.dk and insert your Controller serial number under the USERNAME.
Once your configuration are saved, you will now have your own webpage and system dashboard on Stokercloud.
Turn off the controller and allow to cool for approx. 5 min. Once the burner is completely turned off, it is ready for cleaning.
Never throw warm ashes in the trash bin, but let it cool off in a metal bucket. Remember to mount the ash bin correctly after emptying it.
Remove any ash or cinders from the grate. Remove any pellet remnants under the burner grate.
Remove O2 sensor head from exhaust mount... Go to BOILER/OXYGEN/START OXYGEN CALIBRATION/START.
Since pellets naturally contain dust, you should once in a while empty the hopper completely.
Reassemble the system and turn on the controller, the burner will start up automatically.
Cinders in the burner head. Back pressure in the boiler. No draft in the chimney.
Ash in the hopper.
No draft in the chimney. Drop shaft sensor defective. Unfortunate wind conditions.
Defective ignition. Ignition is located wrong. Burner grate is fitted wrong. Too high chimney draft.
Stopped fan. Defective temperature sensor. Temperature sensor fallen off the boiler. Power too low compared to the house.
Fault current on the electric grid. Relay defective.
Hopper is empty. Flame has gone in operation. Photo sensor is defective. Unstable fuel supply.
Burner plug is not fitted. Dirt inside the plug to burner. No connection to the burner.
RPM sensor defective.
Defective fuse in the controller. Safety thermostat not active. The controller has been overvoltage.
Electric ignition is faulty. Current leak in a component. Cables exposed.
Lean burning. Too high chimney draft. Uninsulated pipes in the installation.
Flow in the system is fluctuating. External thermostat unstable.
Lean burning. The grate is placed incorrectly. Too many pellets on the grate.
Blower cleaning is not sufficient. Poor quality pellets. Fat combustion.
Too low chimney temperature.
Provides a good draft in all conditions.
Provides better flow, and can 'carry' out more moisture.
Do not cool down the smoke unnecessarily before it reaches the chimney.
10 degrees up in the boiler temperature gives 10 degrees more smoke temperature.
The boiler may condense when the heat exchanger surfaces are below 47 degrees.
Lowers cooling of the boiler and smoke pipe and provides draft stabilizer more hot air to work with.
Increases air flow in the boiler, and carries more moisture.
Decreases resistance of the boiler, and get a bad chimney to work better.
If you are using DHW priority in the controller, and the boiler starts being cold by every start, the boiler will not manage to dry out.
Limiting the power% could have the effect of preventing your boiler from reaching the wanted boiler temperature.
Details warranty duration based on who installs the boiler and if it's connected to StokerCloud.
Covers only manufacturing and material defects for the boiler vessel.
Outlines NBE's responsibilities and buyer obligations regarding warranty claims and disputes.
Step-by-step guide for mounting the extension module and connecting it to the main V13 print board.
Specify Outputs for Vacuum/Rotary valve and External Auger in the controller.
Defines parameters like Duty Cycle, Minutes per cm, and Schedule for the vacuum transport system.
Provides recommended settings for preheating, power, max time, and blower speeds for the heating element.
Guide on connecting temperature sensors (indoor/outdoor, forwarding) to the printboard or extension module.
Instructions on choosing output ports and activating outputs for the weather valve in the controller.