i-Series System Group Call Pickup
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2. Features
Forced Trunk Disconnect
Forced Trunk Disconnect enables you to disconnect (release) another exten-
sion’s active outside call if you need to use their line. You can then place a call
on the released line.
To disconnect a busy trunk:
1. Press a line key for the busy trunk.
OR
1. Dial trunk access code (e.g., #9 + trunk number).
2. Press *3.
You hear confirmation beeps as the system disconnects the
line. You can now place a call on the free line.
Group Call Pickup
If you frequently work together with the same people, your extensions may be
in a Call Pickup Group. This allows you and your co-workers to use Group
Call Pickup to easily answer each other’s ringing calls. Group Call Pickup also
helps if you frequently cover for co-workers in another Pickup Group. When a
call rings one of their phones, you can intercept it even if you don’t know their
extension numbers.
With Group Call Pickup, you can intercept the following types of calls:
● A call ringing an extension in your own Pickup Group.
● A call ringing an extension in another Pickup Group when you know the
group number.
● A call ringing an extension in another Pickup Group when you don’t know
the group number.
To answer a call ringing another phone in your Pickup Group:
1. TALK + FUNCTION KEY (Pickup).
OR
1. TALK + * #.
CAUTION
Forced Trunk Disconnect abruptly terminates the active call on the line. Use
this feature only in an emergency and when no other lines are available.
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