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NEC Electra Elite IPK User Manual

NEC Electra Elite IPK
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NEC Electra Elite IPK Specifications

General IconGeneral
BrandNEC
ModelElectra Elite IPK
CategoryTelephone
LanguageEnglish

Summary

Electra Elite IPK Multiline Telephone User Guide

ELITE IPK TELEPHONES

8-Button Non Display Telephone

Details the components of the 8-button non-display telephone model.

8-Button Display Telephone

Details the components of the 8-button display telephone model.

16-Button Display Telephone

Details the components of the 16-button display telephone model.

32-Button Display Telephone

16-Button Multiline Liquid Display Telephone

GENERAL INFORMATION

LED INDICATIONS

CO Line Keys LED Status

Explains LED status for CO line keys indicating call status.

Large LED Indicator Status

Details LED status for the large indicator light on the telephone.

Feature Key LED Status

Describes LED indications for various feature keys.

ICM LED Status

Explains LED status for the ICM indicator.

ANSWERING CALLS

Ringing Calls

Instructions for answering incoming calls that are ringing.

Answering Calls via Second Incoming Extension

How to answer calls directed to a secondary incoming extension.

Voice Announce Calls

Steps for handling calls that use the voice announce feature.

Camp-on and Call Waiting

Call Alert Notification Handling

PLACING CALLS

Internal Calls

Guide on how to make calls to internal extensions or the attendant.

Outside Calls

Trunk Queuing

Last CO/PBX Number Redial

Station and System Speed Dial

Scrolling Speed Dial Directories

MICROPHONE CONTROL

SPEAKERPHONE CALLS

GROUP LISTENING

HOLDING CALLS

Non-Exclusive Hold

How to place a call on non-exclusive hold.

Exclusive Hold

How to place a call on exclusive hold.

TRANSFERRING CALLS

Transferring Calls Using Manual Dial

Method for transferring calls using manual dialing.

Transferring Calls Using Direct Station Selection (DSS)

Method for transferring calls using DSS.

CONFERENCE CALLS

Establishing a Conference Call

Steps to establish a conference call with multiple parties.

CONFERENCE BRIDGE

Using the Conference Bridge

Instructions for making calls using a conference bridge.

CALL PARK - SYSTEM

Setting a Call Park

Procedure to set or park a call.

Retrieving a Call Park

Procedure to retrieve a parked call.

STATION BUSY/NO ANSWER OPTIONS

Automatic Callback Setup

How to set up automatic callback when a station is busy.

Callback Request

Tone Override

Step Call

Voice Over Features

Originate Voice Over Call

How to initiate a voice over call to a busy phone.

Answer Voice Over Call

How to respond to an incoming voice over announcement.

Whisper Page Function

Procedure for whisper paging during an active call.

CO/PBX DIALING OPTIONS

Save and Repeat Dialing

How to save and repeat outgoing calls.

Store and Repeat Dialing

Automatic Redial Function

Caller ID Features

Answering Calls with Caller ID

How to view and answer calls using Caller ID.

Placing Calls from Caller ID

How to make calls from Caller ID records.

CALL PICKUP

Call Pickup System

Procedures for picking up calls ringing at other stations.

Call Pickup Direct

How to directly pick up a specific ringing call.

PAGING

Paging Procedures

Instructions for making internal and external pages.

Meet-Me Answer

Using Meet-Me Answer

How to use the Meet-Me Answer feature.

BACKGROUND MUSIC

Background Music Set/Cancel

How to set and cancel background music.

CALL FORWARDING

Set All Calls (CF/A) / Do Not Disturb (DND)

How to set Call Forward All or Do Not Disturb.

Cancel All Calls (CF/A) / Do Not Disturb (DND)

How to cancel Call Forward All or Do Not Disturb.

Call Forward Busy/No Answer (B/NA)

Set Call Forward Busy/No Answer

How to set Call Forward Busy/No Answer.

Cancel Call Forward Busy/No Answer

How to cancel Call Forward Busy/No Answer.

CUSTOMIZED MESSAGE

Setting a Customized Message

How to set a customized message on display telephones.

SET RELOCATION

Setting Relocation Mode

Steps to set relocation mode for calls.

STATION OUTGOING LOCKOUT

Changing Lockout Password Code

How to change the station outgoing lockout password.

Set/Cancel Station Outgoing Lockout

ACCOUNT CODE ENTRY

Account Code Entry Procedure

How to enter account codes for calls.

AUTHORIZATION CODE FORCED/VERIFIED

Using Authorization Codes

How to use authorization codes for outgoing calls.

DISA PASSWORD

Setting Your DISA Password

Steps to set the DISA password.

ACD/UCD Operations

Log On / Log Off ACD/UCD

Procedures for logging on and off ACD/UCD systems.

Break Mode Management

How to set and cancel break mode for agents.

Answering Calls with a Headset

How to answer calls using a headset.

VOLUME CONTROL

Off-Hook Ringing Volume Adjustment

How to adjust the off-hook ringing volume.

Ringing Volume Adjustment

How to adjust the ringing volume.

PROGRAMMING

Resetting Feature LED

How to reset the feature LED.

Station Speed Dial — Dial Access

Station Speed Dial Dial Access

How to access station speed dial using dial codes.

Feature Access Keys

Station Speed Dial Programming via Feature Access Keys

Programming station speed dial for outside numbers via Feature Access Keys.

DSS/BLF and Feature Access Programming

Programming DSS/BLF and Feature Access keys.

One Touch Keys

Station Speed Dial Programming via One Touch Keys

Programming station speed dial for outside numbers via One Touch Keys.

DSS/BLF and Feature Access Programming via One Touch Keys

Programming DSS/BLF and Feature Access via One Touch Keys.

QUICK ENTRY GUIDE

Feature Access Key Programming Guide

Guide for programming Feature Access keys.

One Touch Key Programming Guide

Guide for programming One Touch keys.

Call Forwarding and DND Quick Codes

Quick entry codes for Call Forwarding and DND.

Call Pickup and Paging Quick Codes

Quick entry codes for Call Pickup and Paging.

QUICK REFERENCE GUIDE

Outside Calling Quick Reference

Quick reference for making outside calls and related features.

Internal Calling Quick Reference

Quick reference for internal calls and related features.

Call Handling in Progress Quick Reference

Quick reference for managing calls in progress.

Intercom and Idle Telephone Quick Reference

Quick reference for intercom and idle telephone operations.

Speed Dial Name Input

Entering Names for Speed Dial

Instructions for entering names for speed dial entries.

QUICK REFERENCE GUIDE (Continued)

Outside Calling Quick Reference

Quick reference for outside calling procedures.

Internal Calling Quick Reference

Quick reference for internal calling procedures.

Call Handling in Progress Quick Reference

Quick reference for managing calls in progress.

Intercom Functions Quick Reference

Quick reference for intercom functions.

Idle Telephone Operations Quick Reference

Quick reference for idle telephone operations.

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