NEC ELECTRA ELITE IPK II User Manual

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NEC ELECTRA ELITE IPK II Specifications

General

VoIP Support	Yes
T1/E1 Support	Yes
ISDN Support	Yes
Caller ID	Yes
Automated Attendant	Yes
Networking	Yes
Conference Calling	Yes
Call Forwarding	Yes
Call Transfer	Yes
Call Waiting	Yes
Voice Mail	Yes
Power Requirements	100-240V AC, 50/60Hz

Summary

ANSWERING CALLS

Ringing Calls

Instructions for answering standard incoming calls.

Camp-on (Call Waiting)

How to handle a call when another call is waiting.

PLACING CALLS

Internal Calls

Steps to place calls to internal extensions.

Outside Calls

Steps to place calls to external numbers.

Speed Dial - System/Group/Station

Using speed dial for system, group, or station numbers.

SPEAKERPHONE CALLS

HOLDING CALLS

System Hold

How to place a call on system hold.

Exclusive Hold

How to place a call on exclusive hold.

TRANSFERRING CALLS

Using Manual Dial

Steps to transfer calls using manual dialing.

Using Direct Station Selection (DSS)

Steps to transfer calls using DSS.

CONFERENCE

CALL PARK - SYSTEM

To Park a call in a system orbit

Procedures for parking calls in system orbits.

CALL PARK – STEP CALL

To Park a call in the first available system orbit

Steps to park calls using step call.

To pick up a parked call

Steps to retrieve calls parked via step call.

STATION BUSY/NO ANSWER OPTIONS

Callback

How to place and cancel a callback request.

MESSAGE WAITING

To leave a Message Waiting

Steps to leave a message waiting indication.

To answer a Message Waiting

VOICE OVER

To initiate a Voice Over to a busy extension

To respond to a Voice Over alert tone to your extension

CO/PBX DIALING OPTIONS

Save Number Dialed

MEMO DIAL

To store a number while you are on a call

To call a stored Memo Dial number

REPEAT REDIAL

To use Repeat Redial

CALL PICKUP

Group Call Pickup

DIRECTED CALL PICKUP

PAGING

CALL FORWARDING

All Calls (CF/A)

Call Forward Busy/No Answer (B/NA)

Call Forward – Both Ring

ACCOUNT CODE ENTRY

AUTOMATIC CALL DISTRIBUTION (ACD)

Agent Log In

AIC Agent Log In

Multiple AIC Agent Log In

STATION SPEED DIAL — DIAL ACCESS

To store a Station Speed Dialing number (display telephones only)