NEC ELECTRA ELITE IPK II - AUTOMATIC CALL DISTRIBUTION (ACD); Agent Log In; AIC Agent Log In

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AUTOMATIC CALL DISTRIBUTION (ACD)
Agent Log In
To log in:
1. Press the ACD LOG IN/LOG OUT key (Service Code 752:
*
10).
- OR -
Press the Speaker key and dial the Log In service code (Default
*
5).
2. Dial the log in code (up to 20 digits).
Note: This step is not required if the ID code is disabled.
AIC Agent Log In
To log in:
1. Press the ACD LOG IN/LOG OUT key (Service Code 752:
*
10).
- OR -
Press the Speaker key and dial the AIC Log In service code -
not assigned at default.
2. Dial the log in code (up to 20 digits).
Note: This step is not required if the ID code is disabled.
3. Dial the Agent Identity Code (AIC) (up to four digits).
Note: The ACD LOG IN/LOG OUT key lights.