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There are several different upgrade licenses that can be purchased and are summarised below:
MyCalls Single Version
Upgrade per PBX
Required for each PBX in the MyCalls license. More
than one license is required for enterprise sites only. The
number of PBX’s can be checked in the help / about
section of MyCalls.
MyCalls Single Version
Upgrade Desktop per User
Required for each Call Control User in the MyCalls
License. The number of call control users can be
displayed in the help / about section of MyCalls.
MyCalls Single Version
Upgrade Agents per Agent
Required for each Concurrent User Logins (Agents) in
the MyCalls License. The number of concurrent users
can be displayed in the help / about section of MyCalls.
MyCalls Single Version
Upgrade Expansion Pack
Required only if the MyCalls is using the expansion pack
license.
MyCalls Console Single
Version Upgrade
1 license is required for each console user.
MyCalls Any Version
Upgrade per PBX
Required for each PBX in the MyCalls license. More
than one license is required for enterprise sites only. The
number of PBX’s can be checked in the help / about
section of MyCalls.
MyCalls Any Version
Upgrade Desktop per User
Required for each Call Control User in the MyCalls
License. The number of call control users can be
displayed in the help / about section of MyCalls.
MyCalls Any Version
Upgrade per Agent
Required for each Concurrent User Logins (Agents) in
the MyCalls License. The number of concurrent users
can be displayed in the help / about section of MyCalls.
MyCalls Any Version
Upgrade Expansion Pack
Required only if the MyCalls is using the expansion pack
license.
MyCalls Console Any
Version Upgrade
1 license is required for each console user.