7 | P a g e
Installation Overview
MyCalls requires two TCP connections to the SV9100 in order to work, SMDR and P Commands.
SMDR is used to provide call information after calls have completed. P Commands are used to
display real time information such as extension status and calls in queue information. The output can
be collected from the Ethernet port on the CCPU or from the IPL.
All of the SV MyCalls products require a license to be installed on the SV9100 before they can work,
details on licensing is available in the Licensing section of this manual. After the MyCalls application
is installed, it will detect the license that is installed in the SV9100 and enable the associated features
in the application. Once the application is licensed then the configuration import tool will start, the
config import tool will program the required items in the SV9100. After configuring the SV9100, the
config import tool will download key information required for MyCalls such as extension / DDI names
and numbers.
Installing the MyCalls Server
The MyCalls server is the PC that will be responsible for collecting the SMDR and P commands from
the PBX and storing it in the MyCalls database. It is possible to install other MyCalls clients that can
connect to the MyCalls server to us the MyCalls application.
From the folder that MyCalls was unzipped to, run setup to start the installation wizard.
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