IJ25 Postage Meter User's Guide 31
MAINTAINING YOUR ACCOUNT
ACCOUNT NUMBERACCOUNT NUMBER
ACCOUNT NUMBERACCOUNT NUMBER
ACCOUNT NUMBER
After you sign a rental agreement for your meter, you will be assigned a
POSTPOST
POSTPOST
POST
AA
AA
A
GEGE
GEGE
GE
--
--
-
ON-ON-
ON-ON-
ON-
CALLCALL
CALLCALL
CALL
(
POCPOC
POCPOC
POC) depositor account number. An account confirmation statement will
be mailed to you indicating your account number. This number should be kept in a safe
place, yet be readily available, because it is used for all
POCPOC
POCPOC
POC account maintenance
transactions.
ACCOUNT BALANCEACCOUNT BALANCE
ACCOUNT BALANCEACCOUNT BALANCE
ACCOUNT BALANCE
You can use the Neopost Automated Postage-On-Call
system to check your account.
Simply call
1-800-867-37381-800-867-3738
1-800-867-37381-800-867-3738
1-800-867-3738 and use your touchtone phone to enter your account
number and select the Account Query menu. You can then hear details regarding your
Account BalanceAccount Balance
Account BalanceAccount Balance
Account Balance (includes the current balance, the available balance and any unpaid
advances),
LL
LL
L
ast Depositast Deposit
ast Depositast Deposit
ast Deposit (includes the check number, amount and date of deposit) or
LL
LL
L
ast Meter Resettingast Meter Resetting
ast Meter Resettingast Meter Resetting
ast Meter Resetting (includes the date of the last setting transaction). For special
account problems, you have the option of speaking to a customer service operator.
STST
STST
ST
AA
AA
A
TEMENTSTEMENTS
TEMENTSTEMENTS
TEMENTS
You will receive a monthly statement of all activity in your Postage-On-Call account. It
includes deposits, remote meter settings,transaction fees and theendingaccount balance.
POST OFFICE REGULAPOST OFFICE REGULA
POST OFFICE REGULAPOST OFFICE REGULA
POST OFFICE REGULA
TIONSTIONS
TIONSTIONS
TIONS
United States Postal Service regulations require that your meter must be audited at
regular intervals (currently set at 90 days). For your convenience an audit is
automatically performed each time you add postage.
If you do not add postage or perform an audit within a 90 day period, a “PO
LOCKOUT” message is displayed on the meter and postage printing is disabled. To
clear the lockout, simply press the
key and a CLEAR LOCKOUT transaction will be
processed via the modem connection. When the transaction is completed, postage
printing is enabled for another 3 months.
See Clear Lockout, page 17 and Audit, page 30.