Security Gateway Manual Netgate-8300
2.3 Updating the Baseboard Management Controller Firmware
Occasionally there are updates to the Baseboard Management Controller (BMC) firmware on the Netgate 8300 to
address problems or improve features. This firmware can be updated using the web interface on the BMC which also
contains Intelligent Platform Management Interface (IPMI) functionality.
2.3.1 Warnings & Precautions
Warning: The firmware should only be updated at the direction of Netgate TAC.
Warning: The device must be rebooted multiple times during this process. This reboots the BMC and the operating
system, which will disrupt traffic passing through the device.
Warning: Completing this process requires removing power to the device temporarily, which requires physical
access or separate out of band power control.
Warning: As a part of this update process the BMC must be factory reset, which will remove any customizations
made to the BMC and IPMI, including any network configuration, additional users, and any password changes.
2.3.2 Obtain the Firmware Update File
Before starting, contact Netgate TAC and request the BMC firmware update file. It will have a filename such as
BMC_FW-Update.bin and may be compressed. If it is compressed, decompress it before proceeding.
The file should be on the same computer with the web browser being used to access the BMC web interface.
2.3.3 Connect to the Web Interface
This update is performed in the browser-based web interface on the BMC. To access this web interface, follow the
directions in Intelligent Platform Management Interface (IPMI).
Tip: As this update process requires a factory reset, make sure to note any customized settings before proceeding so
they can be reconfigured after the update is complete.
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