NETGEAR R6900v2 User Manual

16
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product
and contact information.
The chapter contains the following sections:
• Reboot the Router From Its Web Page on page 215
• Quick Tips on page 215
• Troubleshoot With the LEDs on page 216
• You Cannot Log In to the Router on page 217
• You Cannot Access the Internet on page 218
• Changes Are Not Saved on page 221
• Troubleshoot WiFi Connectivity on page 221
• Troubleshoot Your Network Using the Ping Utility on page 221
214

NETGEAR R6900v2 Specifications

General

WiFi Technology	802.11ac
WiFi Performance	AC1900 (600 + 1300 Mbps)
USB Ports	1 USB 3.0 port
Antenna	3 external antennas
Processor	Dual Core 1GHz
Frequency Band	Dual Band 2.4 GHz / 5 GHz
Memory	128MB Flash, 256MB RAM
Security	Guest Network Access
Dimensions	11.22 x 7.26 x 1.97 inches
Number of Ethernet Ports	5 x 10/100/1000 Mbps Gigabit Ethernet ports (1 WAN & 4 LAN)