Test Cable Connections
You can use the cable diagnostic feature to easily find out the health status of network cables. If any problems
exist, this feature helps quickly locate the point where the cabling fails, allowing connectivity issues to be
fixed much faster, potentially saving technicians hours of troubleshooting.
If an error is detected, the distance at which the fault is detected is stated in meters. (This is the distance
from the port.)
To test cable connections:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired network connection, or connect directly to a switch that is off-network using
an Ethernet cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
The login page displays.
4. Enter the switch password.
The default password is password. The password is case-sensitive.
The Switch Information page displays.
5. Select System > Monitoring > Cable Tester.
The Cable Tester page displays.
6. Select one or more check boxes.
7. Click the Test Selected Port button.
The switch tests the cable connection for the selected ports and displays the results.This process might
take up to a few minutes.
Resolve a Subnet Conflict to Access the Switch
If you power on the switch before you connect it to a network that includes a DHCP server, the switch uses
its own default IP address of 192.168.0.239. This subnet might be different from the subnet used in your
network.You might see the following message if you try to use the ProSAFE Plus Utility to access the switch:
The switch and manager IP address are not in the same subnet.
To resolve this subnet conflict:
1. Disconnect the Ethernet cable between the switch and your network.
2. Shut down power to the switch.
3. Reconnect the Ethernet cable between the switch and your network.
4. Reapply power to the switch.
The switch powers on.The network DCHP server discovers the switch and assigns it an IP address
that is in the correct subnet for the network.
Diagnostics and Troubleshooting
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12- or 24-Port 10-Gigabit/Multi-Gigabit Switch Models XS512EM and XS724EM