c. The possible reason is that the con�iguration for some barcode types are not
commonly used is off by default. You need to activate a speci�ic barcode type
to get it to work. Please contact the customer service team for help.
d. Scanner can not read 2d (QR, Datamatrix,PDF417)
2. Is there any barcodes for appling or remove suf�ix ?
Yes, please refer to the manual on the part of 'con�igure pre�ix or suf�ix.
3. The data can not be sent to my computer. Why?
a. Please make sure scanner has quit from store mode. Because it will
store your scans internally instead of instantly transmitting them to the
connected device. You need to scan the 'uploading the data' to send the
scanned codes to your connected device.
b. The scanner has disconnected with the USB receiver (It will make 3 beeps
when you scan the normal barcode and data can not be uploaded). In that
case please refer to the part of 'con�igure the channel'.
4. There’s laser beam but scanner can not read any barcode or it makes 5
beeps after read a barcode.
In this case,please charge power for the scanner immediately. Scanner can
not read any barcode when it’s under low voltage.
Support
Contact Information
For any inquiries please do not hesitate to contact us.
Tel.: +0086 20-6626-0708
Email: serivce@gzxlscan.com
Skype: service@gzxlscan.com
Addr.: Unit 137, The Paci�ic Industry Park, Xintang Town, Zengcheng District,
Guangzhou, China/511340
- 28 -
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