B6500 Network Guide> 58
The printer is not con-
nected.
Cause 1 On the Macintosh, the printer is not
selected correctly in the Chooser. Or,
the printer is processing another job.
Verification 1 Check that the printer is selected cor-
rectly on the Macintosh. If the printer
is processing another job, the job
must be completed before the printer
can be connected.
Action 1 If the printer is still not connected
though it is selected correctly and is
not processing another job, check the
following causes.
Cause 2 The EtherTalk port of the printer is
set to [Disable]. Or, the Start/Stop
setting for EtherTalk has been set to
Off by the PostScript command. Or,
the printer is in the offline status.
Verification 2 Check that the port used is set to
[Enable] and that the Start/ Stop
setting is set to [Start]. Check
whether “Off-line” is displayed on the
printer control panel.
Action 2 If the printer still cannot be con-
nected although all the above condi-
tions are normal, contact service.
PROBLEM TREATMENT
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