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6. Troubleshooting
A decoding error occurred. Check the image data.
An error has occurred in the image data sent to this machine. Check the image data.
Process has been canceled as there is no space on the device. Please free up enough
memory space by reducing usage and try again.
Processing data was cancelled due to memory full.
Press the button and check if printing data remains on the machine. Delete the data if any data remains.
Remaining private printing data can be deleted only by someone who set the password and the administrator.
Process has been canceled by a device error. After maintenance or change of the
device, please try again.
Processing data was cancelled because an error occurred on the machine.
Contact your dealer.
Deleting data.
This machine ran out of color toner. Color print data is being deleted.
Wait for a while.
Color toner empty. Job cancelled.
This message indicates that the color print job was cancelled because toners other than black are empty. Press
[Close] to exit the status window.
Error PDF
The PDF file is damaged.
Check the file.
This PDF file is password protected.
This PDF file is password protected.
Valid password required to print document.
This PDF needs authentication.
No communication with the SNTP server.
Obtaining current time from the SNTP server failed. Check the server.
USB Memory disconnected.
The USB Memory was removed while printing from USB Memory. Do not remove USB Memory while printing is in
progress.
Cannot open the file.
The specified file could not be Opened. Check the file.
Cannot read the file.
Files could not be read. Check the device where the files are stored.
Image Drum Sensor Error.
The sensor error has occurred in the image drum indicated on the screen.
Uninstall the image drum, and then install it again.
If the message persists, uninstall the toner cartridge and install it again.
Rear Output Tray is open, so 2-sided printing is disabled. Error code: 581
2-sided printing (duplex printing) failed because the rear output tray is open.
Close the rear output tray and tray again.
Printing was stopped. Rear Output Tray was opened during printing. Open the Output
Tray. Error code: 409
The rear output tray was moved while printing.
Open the output tray and remove the jammed paper remaining inside of the unit.
Wait Timeout in menu is disabled. Printing is disabled except by USB. Clear page
buffer and enable time out in menu.
Wait Timeout is disabled.
Press [Device Settings], select [Admin Setup] > [Print Setup] > [Print menu] > [Printer Adjust] > [Timeout Injob] on
the touch panel, and then select a longer print timeout value.
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