Oki C822n - Error Code

- 79 -
When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
3
3. Troubleshooting
Status Message on the Display Screen
Message displayed
after the <HELP>
button is pressed
Reference
Page
Error Code
Paper jams 1st Line Open Cover 382, 383, 385 page 83
2nd Line Paper Jam
3rd Line Top Cover
1st Line Check Duplex Unit 370, 371, 372, 373 page 79,
page 80
2nd Line Paper Jam
1st Line Check Paper 401
2nd Line Paper Multi Feed
3rd Line %TRAY%
A message does not
disappear.
1st Line Open Cassette 631, 632
2nd Line Paper Remain
3rd Line %TRAY%
1st Line Open Cover 637
2nd Line Paper Remain
3rd Line Front Cover
1st Line Open Cover 638
2nd Line Paper Remain
3rd Line Top Cover
1st Line Open Cover 639, 640
2nd Line Paper Remain
3rd Line Top Cover
1st Line Check Duplex Unit 641, 642
2nd Line Paper Remain
Error Code 370, 371, 373
A paper jam has occurred around the duplex
unit.
1 Take out the duplex unit (1) by pulling
it obliquely upward while holding the
center recess on the back of printer.
1
2 Check for jammed paper inside the
printer. If jammed paper remains,
remove it.
3 Check for jammed paper in the duplex
unit. If jammed paper remains, pull it
out gently.