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3. Troubleshooting

This chapter provides solutions to the problems you may encounter while operating your printer.

Memo

● Meanings of symbols in error messages:

- “%COLOR%” indicates Cyan (C), Magenta (M), Yellow (Y) or Black (K)

- “%TRAY%” indicates tray 1, tray 2 or the MP tray

- “%COVER%” indicates a front cover or top cover

- “%CODE%” indicates a code number displayed in 1 to 3 digits. A code number changes according to an error.

- “%MEDIA_SIZE%” indicates paper size

- “%MEDIA_TYPE%” indicates a paper type

● If the displayed message includes “Please see Help for details”, you can check an error code and countermeasures for the

error by pressing the <HELP> button on the operator panel.

Reference

● For details on the function of the <ATTENTION> indicator, refer to “Checking the Printer’s Status with the Display Screen”

P.127.

●● When an Error Message Appears on the Display

Screen (When the ATTENTION Indicator Lights

Up/Blinks)

When a printer problem occurs, an error message appears on the display screen and the

<ATTENTION> indicator on the operator panel lights up or blinks. Check the error message and deal

with the problem according to the relevant procedure.

When

“Please see Help for details” appears on the display screen, press the <HELP> button to display a

remedy.

Display Screen when the <HELP> button is pressed

When “Please see Help for details” appears on the display screen,

press the <HELP> button to display a remedy. Help is not available

when this message is not displayed.

××××

Error Code

Message on the display screen

Remedy

Scroll display upward

Scroll display downward

<ATTENTION> indicator

××××

Please see HELP for details.

<HELP> button

Oki C822n User Manual

Questions and Answers: