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Oki C910 Service Manual

Oki C910
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Oki Data CONFIDENTIAL
44043511TH Rev.2
195 /
Table 7-1-1 Operator Alarm (7/9)
Display Cause Error Description and Analysis
Judgement
Remedy
Check Duplex
Please see
HELP for details
Paper jam in paper supply
from the double-side printer
unit.
Check misfeed in double-side printer
unit.
Yes
No
Remove the misfed paper, then
close cover.
Check/replace double-side printer
unit.
Open cover
Paper Jam
COVER Please
see HELP for
details
Paper jam in paper supply
from Cassette 1, 2, 3, 4 or 5.
Check misfeed in the specified
cassette.
Yes
No
Remove the misfed paper, insert
the cassette.
Check/replace Cassette 1, 2, 3, 4
or 5.
Open cover
Paper JamTop
cover
Please see
HELP for details
Paper jam detected
between Black ID and fuser.
1) Check paper jam between Black
ID and fuser.
2) Check the load on the fuser unit.
Yes
No
Remove the paper jam.
Replace fuser unit.
Open cover
Paper JamTop
cover
Please see
HELP for details
Paper jam detected in fuser
or between fuser and paper
output area.
1) Check for paper jam inside the
fuser and between the Black ID
and fuser.
2) Check if the paper output switch is
normal.
Yes
No
Remove the paper jam.
Replace paper output switch.
Open cover
Paper Jam
Top cover
Please see
HELP for details
Paper jam detected when
paper started to enter
double-side printer unit.
Check the entrance or inside the
double-side printer for paper jam.
Yes
No
Remove the paper jam.
Check/replace double-side printer
unit.
Open cover
Paper Jam
Side cover
Please see
HELP for details
Some sort of jam occurred
in paper feed route.
JAM CHECK Yes Remove the paper jam.
Open cover
Paper Jam
COVER
Please see
HELP for details
Paper jam detected
between cassette and black
ID.
1) Check for paper jam around the
cassette and between the Black
ID.
2) Check to see if the paper entry
switch is normal.
Yes
No
Remove the paper jam.
Replace the entry switch.
Check paper
Paper size error
TRAY
Please see
HELP for details
Printer engine detects paper
that is abnormal (45mm or
more) according to setting.
1) Is the paper a custom size?
2) Is the paper a standard size?
Yes
Yes
No
Remedy Unnecessary
Adjust the cassette paper size
guide.
Paper Size Switch Replace.
Change Toner
COLOR
Please see
HELP for details
One of the toners are almost
empty.
1) The specified toner cartridge is
almost empty.
2) Check to see if the specified toner
sensor is normal.
Yes
No
Replace with a new toner kit.
Replace the specified toner
sensor.
Remove paper
Stacker
Please see
HELP for details
Paper Output Stacker is Full 1) Check if the stacker is full.
2) Check if the Stacker Full Sensor
activator is normal.
Yes
No
Remove paper from stacker.
Replace the Stacker Full Sensor.
Insert paper
MP Tray
MEDIA SIZE
Please see
HELP for details
Specified Cassette is Out-
Of-Paper or removed. Or
the cassette used in the
printing process is out-of-
paper.
1) Check if MT is Out-Of-Paper.
2) Check and see if the out-of-paper
sensor activator is normal.
Yes
No
Put paper in MT.
Replace Out-Of-Paper Sensor.

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Oki C910 Specifications

General IconGeneral
BrandOki
ModelC910
CategoryPrinter
LanguageEnglish

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