38
If you are experiencing frequent paper
jams, check the following items.
• Is the printer level?
• Is the media you are using within
specification (see pages 9 through 17)?
Media that is too light or too heavy will
often cause jams.
• Are the settings (printer and driver)
appropriate for the media being used
(see pages 9 through 16)?
• Do not used creased or curled media.
• Remove the media from the tray. Fan/
align the stack. Replace the media.
• Envelopes are jamming. Make sure the
stack is properly aligned. Envelopes
must be loaded flap down, top edge
toward the printer.
• Clean the feed rollers: for more
information, see the on-line User's
Guide on the Documentation CD
provided with your printer or at
http://my.okidata.com.
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Paper (Media) Jams
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