Troubleshooting > 138
Machine is connected to a PBX but it is not possible to dial out: Be certain that the
dial prefix is entered before the telephone number for each number dialled or programmed
into the machine. Additionally, the machine must be programmed for PBX operation before
it will work with a PBX (refer to the Configuration Guide for details).
Machine always answers before it’s possible to use the external telephone: If an
external telephone is connected, increase the machine’s ring response setting.
Faxes received sometimes look distorted: If the document received is wider or longer
than the paper loaded in the paper tray, the machine automatically reduces the width or
length of the document so that it will fit on the paper. This type of problem could also be
communication related.
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