Troubleshooting > 39
Print position offset
The horizontal printing
position is offset.
The start position may
change after the printer is
powered on.
When the printer is powered
ON, switch from off-line
mode to on-line mode by
pressing the SEL button.
Reset the start position. You
must set the Power Switch to
OFF before you change the
start position.
Printing slows down
Print direction changes
suddenly to unidirectional.
When the print head
overheats, the printer
automatically starts
unidirectional split printing.
When the print head
temperature drops
sufficiently, the printer will
return to its original
operation.
PE warning
The print carriage does not
operate.
There is contamination on the
carriage shaft.
Clean any paper dust and
contamination from the
carriage with a dry cloth.
Print blurring
The characters are too pale to
display properly on the
paper.
The Paper Thickness lever
position does not match the
paper.
Correct the Paper Thickness
lever setting.
The printer is set to print at
high speed.
Set the speed to normal.
The ribbon has reached its
end of life.
Replace the ribbon by a new
one.
The ribbon cartridge is not
installed correctly.
Reinstall the ribbon cartridge
correctly.
The ribbon has been wound
incorrectly.
Replace the ribbon cartridge
by a new one.
The ribbon is not transferring
properly.
Replace the ribbon cartridge
by a new one.
A line of print is missing. Broken wire pins. Contact your dealer.
The printout differs from the screen display.
Printout of completely
different characters or
symbols.
Incorrect print setup for the
user application.
Reselect print setup for the
applications according to
priority.
The application control codes
for the previous print
operation are still enabled.
Initialise the printer.
The input application control
signal is not correct.
Print in hex dump mode and
verify the data content. Make
corrections in the application.
The interface cable is not
properly connected.
Reconnect the cable
correctly.
PROBLEM CAUSE ACTION
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