- 37 -
Printing Troubles
Problems concerning restrictions of OS
Limitations regarding Windows 10/Windows 8.1/Windows 8/Windows 7/
Windows Server 2016/ Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Items Symptom Causes and Troubleshooting
Printer driver The [User Account
Control] dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [Go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
Images are being printed
in an incorrect layout
when doing “Print Test
Page”.
Occurred because Windows OS is creating print information
that is larger than the paper settings that are set in the
printer driver.
Operation is not abnormal.
Network Extension Help does not appear. The Help function is not supported.
The [User Account
Control] dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [Go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog appears.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), be sure to click [This program
installed correctly].
RGB color setting utility The [User Account
Control] dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [Go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog appears.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), be sure to click [This program
installed correctly].
Color swatch utility The [User Account
Control] dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [Go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog appears.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), be sure to click [This program
installed correctly].
Status monitor The [User Account
Control] dialog appears.
When starting installer or utility, the [User Account Control]
dialog may appear. Click [Yes] or [Go], and run installer or
utility as administrator. Clicking [No] or [Cancel] will not
start installer or utility.
The [Program
compatibility assistant]
dialog appears.
When the [Program compatibility assistant] dialog appears
after completion of installation (including when installation
is aborted in the middle), be sure to click [This program
installed correctly].
To Next Page
Loading...
