12 - 7
12   Troubleshooting and Maintenance
GX-series EtherCAT Slave Unit User’s Manual
12-1  Troubleshooting
12
12-1-2  Errors Unique to Each Slave Unit
On − BSF
Synchronization error (at 
synchronization start)
After checking the following items, 
restart the Slave Unit according to 
the specification of connected 
EtherCAT Master Unit.
• Is the communications cable 
wired correctly?
• Is the communications cable 
exposed to excessive noise?
• Review set time of Sync Not 
Received Timeout Setting 
(synchronization error setting).
On − SF SF
Communications 
synchronization error
After checking the following items, 
restart the Slave Unit according to 
the specification of connected 
EtherCAT Master Unit.
• Is the communications cable 
wired correctly?
• Is the communications cable 
exposed to excessive noise?
• Review set time of 
Communication Error Setting .
On − SF SF
Synchronization error (in 
operation)
After checking the following items, 
restart the Slave Unit according to 
the specification of connected 
EtherCAT Master Unit.
• Is the communications cable 
wired correctly?
• Is the communications cable 
exposed to excessive noise?
• Review set time of 
Communication Error Setting .
If this does not improve, the Slave 
Unit hardware may be damaged. 
Replace the applicable Slave Unit.
12-1-2 Errors Unique to Each Slave Unit
Slave Unit type Symptom Cause Measures
All models other than 
Encoder Input Slave Units
Some functions are not 
reflected even after 
parameters have been 
set.
The functions enabled by 
recycling the power were 
changed.
Turn ON Slave Unit power 
supply again after 
changing the setting.
[PWR] 
indicator
[L/A IN]
[L/A OUT]
LED
[RUN] 
indicator
[ERR] 
indicator
Description Actions