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7 Handling Errors
NA-series Programmable Terminal Soft-NA User’s Manual (V126)
7-2 Troubleshooting
7
7-2-3 Troubleshooting Soft-NA Errors
The actions to take when an error occurs in the Soft-NA are described below.
Errors determined from Soft-NA symptoms
7-2-3 Troubleshooting Soft-NA Errors
Soft-NA is running
Soft-NA symptom Cause Correction
Nothing is displayed on the
screen
The screen saver functionality
has been activated.
This is not an error. Disable the screen
saver by clicking the mouse or perform-
ing some other action.
There is no response to clicking. External noise has caused a mal-
function.
Shut down the PC and take measures
against noise.
A problem has occurred in an
input device, such as the mouse.
Check if the input device is operating
normally in an application other than the
Soft-NA.
The application response is
delayed due to a high load.
Exit the other applications. Also, wait for
processes executed temporarily in the
background, such as Windows Update,
etc. to end.
The display is dark There is a problem in Windows or
the display settings.
Check Windows and display settings.
Numbers or characters are
refreshed too slowly
Communications are not stable
due to external noise.
Separate the communications cables
from power lines and perform other
noise countermeasures.
There are too many objects on
the display screen.
Decrease the number of objects on the
screens for which refreshing is slow.
There is a heavy processing load
on the connected device that is
resulting in extended cycle times.
Reduce the cycle time of the connected
device.
The message communications
interval is too long.
Shorten the refreshing interval of the
variable that is allocated to the object.
Gauges are refreshed too slowly Too many objects overlap the
gauges.
If multiple images are stacked behind the
gauges, put them together in a single
image.
Lay out the gauges so that they do not
overlap with other objects.
Some of the objects on the
screen are not displayed
The IsVisible Check Box is not
selected in the object settings.
Select the IsVisible Check Box in the
object properties on the Sysmac Studio.
If you change the IsVisible property, e.g.,
from a subroutine, set it to True.
The trend graph display does not
match the actual log timing
The communications address
that is set as the event for the log
timing is turning ON and OFF at a
high speed.
Increase the ON/OFF interval for the
communications address used as the
event.
Numeric values cannot be input The upper/lower limit check for
numeric inputs is operating.
Check the minimum value and maximum
value properties of the object on the Sys-
mac Studio and correct them as
required.