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Troubleshooting
Troubleshooting
The OneTouch® Verio™IQ Meter displays messages when
there are problems with the test strip, with the meter, or
when your glucose levels are above 33.3 mmol/L or below
1.1mmol/L. Improper use may cause an inaccurate result
without producing an error message.
NOTE: If the meter is on but does not operate (locks-up),
call the OneTouch® Customer Care Line at 1 800 663-5521.
What it means
You may have a very low
blood glucose level (severe
hypoglycemia), below
1.1 mmol/L.
What to do
This may require immediate
treatment. Although this
message could be due to a
test error, it is safer to treat
first and then do another test.
Always treat according to
your healthcare professional’s
recommendations.
Warning
EXTREME
LOW GLUCOSE
(below 1.1 mmol/L)
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