92
Troubleshooting
7
What it means
One of the following may
apply:
• Not enough blood or control
solution was applied or more
was added after the meter
began to count down.
• The test strip may have been
damaged or moved during
testing.
• The sample was improperly
applied.
• There may be a problem with
the meter.
What to do
Repeat the test with a new test
strip; see blood application
(pages 36–39) or control
solution testing (pages 45–52).
If the error message appears
again, contact the OneTouch®
Customer Care Line at
1 800 663-5521.
Error 4
Strip fill problem.
Retest with a
new strip.
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