Oracle 21C User Manual

Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
3. Once the Team Leader is selected (visible by a green box appearing around the Resource’s name) drop the
Assistant onto the Team Leader.
The Teamwork assignment box appears.
Assign Resources to a Team
Another way of assigning teamwork is to assign a team to an activity, using the Assign Team option.
1. Select the Resource who will be the assistant from the Resource Tree.
2. Click Assign to Team.
The Assists to context menu appears and displays the hierarchy of the resource tree up to the specific
technician that you can select as assisting. If you search for a resource, the search results display the matching
resources, sorted in alphabetical order.
3. Select the pencil icon to display the Resource Tree.
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Oracle 21C Specifications

General

Database Type	Relational Database Management System (RDBMS)
Storage Management	Automatic Storage Management (ASM)
Storage Media Support	SSD
Data Compression	Advanced Compression, Hybrid Columnar Compression
Data Encryption	Transparent Data Encryption (TDE)
Backup and Recovery	Recovery Manager (RMAN), Flashback Technology
Storage Virtualization	Oracle VM