Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
3. Tap the time slot in which you want to schedule the activity.
You can select only one time slot for an activity.
4. Tap Details to view the activity details.
5. Tap Submit.
The message, Activity has been booked appears.
Related Topics
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Error Messages
Reschedule a Booked Activity
You can use the Activity Booking page to not only book a new activity, but also to reschedule an existing activity. You
can configure the page layout to show the activity information with the booking options. You can also configure the
activity properties that must be modified while rescheduling, for example, the "Reason for Reschedule" property.
Error Messages
This section provides the list of possible errors and the corresponding messages the user may encounter while booking
activities.
Missing context error
If at least one of the two contexts ('Book new activity', 'Schedule booked activity') is not added before using the Activity
Booking functionality, the message: Form is misconfigured. Context layout missing appears. Depending on which
context is missing, the error is shown so, you can access the corresponding pages.
Validation errors
If any of the mandatory fields is empty on the booking activity contexts ('Book new activity', 'Schedule booked activity'),
the validation message, Validation failed, please review your form is shown. If a time slot has not been selected on the
Time Slot page, the activity is not booked and the message, Validation failed, please review your form. Time slot is not
selected is displayed.
Capacity calculation errors
Capacity is not calculated in these cases:
• Data entered in the previous step (creating booked activity) is insufficient.
• A configuration has not been properly performed.
• There is no available capacity that matches with the activity parameters.
The possible error messages that may occur at the capacity calculation stage, that is after submitting information
entered in the booking activity form are as follows:
• Work skills support is disabled at the company level.
• Work skills are not supported by this type of activity.
• Capacity category cannot be determined using the given activity fields.
• The selected activity type is inactive.
• Work zone cannot be determined by the given activity fields.
• Field or property that is required for work zone 'location' value calculation is missing.
• Time slots are not supported by this type of activity.
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