Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
The following maps display custom map layers:
• Team
• Activity list
• Activity details
On the map, clicking the
icon opens the list of all layers configured in the system. If the Google maps service is enabled at the time of setting
up the instance, the satellite view layer icon is shown.
Selecting a layer from the list adds the items contained in the layer to the map. You can select multiple layers to display
their combined data. Deselecting a layer in the list removes its content from the map.
Note: Only the layers that are set as Active are shown here.
Create an activity or a service request
You can create an activity or service request from a map layer and include the asset details and GPS location. In
addition, you can interact with the asset directly and obtain historical and/or IoT data. The application can capture the
correct location and asset properties automatically, if configured. As a technician or a dispatcher, you can open a plug-
in or custom form from the map layer hint for a specific asset. Custom map layers are available for route and team maps
within Core Application as well as in the installed iOS and Android apps.
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