Oracle 21C User Manual

Oracle Field Service
Using Core Application
Chapter 3
Field Resource Activities
Note: Blue indicates that a work zone is active; grey indicates that it is inactive.
Teamwork
If you belong to a group of mobile employees, then you can assist one another using teamwork.
Some companies use teamwork to assign a trainee to work with a more experienced technician. Others use teamwork to
assign a van to a technician.
Teamwork includes two roles:
• Team leader: The person who is being assisted.
• Assistant: The person who is assisting the team leader.
If you are the assistant for a particular activity, the time displays in your route as either Assisting or Teamwork.
If you are a team leader, the activity appears in your route as a regular activity.
You must start and complete teamwork activities the same way that you start and complete regular activities.
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Oracle 21C Specifications

General

Database Type	Relational Database Management System (RDBMS)
Storage Management	Automatic Storage Management (ASM)
Storage Media Support	SSD
Data Compression	Advanced Compression, Hybrid Columnar Compression
Data Encryption	Transparent Data Encryption (TDE)
Backup and Recovery	Recovery Manager (RMAN), Flashback Technology
Storage Virtualization	Oracle VM