Oracle 21C - Page 271

Oracle Field Service
Using Core Application
Revision History
Revision History
This document will continue to evolve as existing sections change and new information is added.
Date What’s Changed Notes
August 2021 These topics are added:
• Create an Activity or a Service Request from a
Custom Map
• Set the Default Schedule for an Organization or a
Bucket
• Print Route
• Return the Default Schedule to a Technician
• Notifications in the Collaboration Window
These topics are updated:
• Custom Map Layers
• Resource Calendars (Dispatcher Activities chapter)
• Add a Work Schedule or a Shift
• Add On-Call, Non-Working, or Custom Working
Time to a Calendar
• Resource Calendars (Field Resource Activities
chapter)
• Add an Activity to a Route or a Bucket
• Accessibility
May 2021 These topics are added:
• 'En Route' Activity Status
• Change the Status to En Route at the Beginning of
the Day or After a Break
• Change to En Route After Completing an Activity
• Take a Break After Completing an Activity
• Change the Activity After Selecting ‘En Route’
Status
• Stop Travel and Move an Activity to Another Day or
Resource
These topics are updated:
• Understand the Assignment Assistant User
Interface
• Move an Activity Using the Assignment Assistant
February 2021 The topics that were in the Using Core Manage guide
are merged with the Dispatcher Activities section. The
topics that were in the Mobility Service User Guide are
merged with the Field Resource Activities section.
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