Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
The tabs contain specific information about Preferences, Messages, and History. Your administrator can configure
this to your company’s requirements and may include additional custom tabs, such as Customer and/or Service Info,
Inventory, Required inventory and others.
Inventory List Tab
The Inventory list tab displays the details of the equipment that is either installed at the service address or is required
to complete the activity. You can use this page to change equipment on behalf of a resource working at the service
location. Administrators can configure the details that you want to display on this tab, using the Inventory Identifiers
Context Layout Structure.
The display of information on the Inventory tab depends on your device. If your device’s screen is wider than 1024
pixels, the inventory details display as a table. This screenshot shows the Inventory list tab on the devices that are wider
than 1024 pixels:
The Required Inventory section always displays first on the Inventory list tab. There is no configuration required for it.
The remaining inventory items display below the Required Inventory section. On tablets and mobile devices, if there is
more than one item, inventory items are grouped by inventory type. An inventory group is collapsed, if there are more
inventory items than set on the Mobile Inventory Count setting on the User Options page. This screenshot shows the
Inventory list tab on the devices that are smaller than 1024 pixels:
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