Oracle 21C User Manual (English)

To Next Page

To Previous Page

Oracle Field Service

Using Core Application

Chapter 2

Dispatcher Activities

Legend Component Action or Description

3 Buckets page Use the Buckets page to move the activities to a bucket. The buckets displayed here meet the

same conditions as the resources do.

4 History page View the activities that you have moved in the current session and assign activities to a

previously-used resource.

5 Date editor Reschedule the activity to a different date, or set the activity as non-scheduled.

6 Options—Search and Show all Search: Search for a resource using the name or external ID. If you are on the Buckets tab,

search within the buckets.

Show all: Show all resources, regardless of these conditions:

• Work zone match

• Work skill match

• Provider preferences

• Required inventories

• Activity links

If no resources meet the search criterion or if you have disabled Show all, then the message,

'No resources to display' is displayed and Assign is grayed. The message, 'No buckets to

display' is shown for buckets in this case.

7 Time scale View the start time of the activity.

8 Resource/bucket details View the resource name, photo/avatar/icon, and the parent resource name. The resources

are displayed in the order of the most optimal to the least optimal route impact. The order of

resources is affected by these factors:

• Route impact (activity duration + travel time)

• Resolved activity coordinates

• Distance from the selected activity to the activities in the resource’s route and Start/End/

Home location

• Resource Work Zone match

• Accuracy of the travel statistics data

9 Route impact and hint View the duration by which the route changes if you assign the activity to this resource.

The time includes the extra travel time and the duration of all the activities being moved.

It is calculated as (total_activities_duration_after_assign + total_travel_time_after_assign -

total_activities_duration_before_assign - total_travel_time_before_assign). Click the column

to view the hint. The hint shows the duration of the activity being moved and the extra travel

time required for the activity.

10 Activity position This option is available only for the Resources tab. View the position of the activity on the

resource route for each resource. If you change the date, the routes are updated accordingly.

The activities that you are trying to move are displayed with a dark border.

This option helps you understand:

Need help?

Do you have a question about the Oracle 21C and is the answer not in the manual?

Oracle 21C Specifications

General

Database Type	Relational Database Management System (RDBMS)
Storage Management	Automatic Storage Management (ASM)
Storage Media Support	SSD
Data Compression	Advanced Compression, Hybrid Columnar Compression
Data Encryption	Transparent Data Encryption (TDE)
Backup and Recovery	Recovery Manager (RMAN), Flashback Technology
Storage Virtualization	Oracle VM