Oracle 21C - Page 72

Oracle Field Service
Using Core Application
Chapter 2
Dispatcher Activities
Drag and Drop Activities Using Assignment Assistant
You can drag and drop the activities using Assignment assistant to move them.
1. Drag and drop the activity that you want to move. These actions occur:
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Selected resource to whom an activity is assigned appears on the top of the list. This resource remains on
the screen when scrolling the list of resources.
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Alert message is displayed for selected (top) resource if the resource is violating, 'Show all' resource
constraints.
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Other resources are displayed in the 'Other suggested resources' section.
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'Show all' checkbox is not selected by default. That means, 'Show all' resource constraints are applied to
the list of resources.
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The same behavior is applicable for the Buckets tab.
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This image displays the Assign Assistant screen with a Move activity in progress:
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