Orah 4i - Reporting Bugs - HDMI Output

Orah 4i User Guide v1.2.0
III. Reporting bugs related to HDMI video output
I. Before reporting a problem related to HDMI output :
● Make sure your cable is working correctly and no dust is causing electrical interference.
● Make sure your cable is suitable for 4K resolutions if you are trying to get 4K video signal
through HDMI.
● Check whether the video signal displays when using another device.
● Check whether the video signal displays when using another HDMI port on Orah 4i's
stitching unit.
When reporting issues related to HDMI video signal, please try to provide as much information
as possible, especially :
● Send us the reference of the device are trying to use Orah 4i with.
● If you report a visible artifact, send us a picture or short video showing the artifact.
● Send us the logs collected from the support page of Orah 4i control web app right after
the issue occurred.
Orah 4i - User Guide v1.2.0 Copyright 2017 - VideoStitch inc.
This guide is protected under copyright law
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