Q & A
Q1: Can I use it as a wireless network camera?
A1: No, you can’t. It is used only by connecting to a computer via a
USB cable.
Q2: A video may be automatically divided into several files. How can I
combine them into one?
A2: You can combine them by using a video combiner in your
computer. You may search
「
Boilsoft Video Joiner
」
on Google.com
to download it or contact ORDRO to get the software.
Q3: Which operating systems or mobile phones is the App compatible
with?
A3: The App is compatible with the following operating systems:
Android: Android 5.0, Android 6.0, Android 7.0, Android 8.0,
Android 9.0, Android 10.0, and Android 11.0;
iOS: iOS 9, iOS 10, iOS 11, iOS 12, iOS 13, and iOS 14;
Regardless of the systems it is compatible with, the stability of the
App depends on the configurations of the phone as well as
network conditions. The App is not Applicable to computers.
Q4: What makes the scanning unsuccessful?
A4:
❶
Check whether the network is functional.
❷
Check whether the Wi-Fi name and password are correct.
❸
Use a 5G network if possible.
Q5: Why does the administrator has the only permission to enter the
setting menu?
A5: The problem appears when two phones are connected to the
camcorder for previews, and the solution is that one of the phones
exits from previews.
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