Panasonic KX-FT21BX

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KX-FT21LA
TROUBLESHOOTING GUIDE
Turn ON the FAX monitor func-
tion and transmit the data to the
same receiver.
Transmission is stopped when the T1 TIMER expires.
Is the FAX signal sound
(DIS) heard?
Is communication OK?
Confirm the service parameter and
compatibility of both the caller’s
and receiver’s FAX machines.
Confirm if the receiver’s FAX machine
was set to the reception mode when
the previous communication was NG.
Confirm if the receiver’s FAX ma-chine
is set to the reception mode or the
answering machine’s message is on.
3 Countermeasure
YES
YES
NO
NO
1
DCN is received after DCS transmission.
DCN is received after FTT transmission.
Reception is not EOP, EOM PIN, RTP or RTN.
Is the receiver’s FAX
machine in the "out of pa-
per or mechanical error"
status?
Confirm the receiver’s FAX ma-
chine.
Is it the same brand
as your unit?
Ask the receiver to cancel the
password of the receiver’s FAX
machine or set the caller’s password
corresponding to the receiver’s, and
transmit the data again.
Ask the receiver to set the receiver’s
FAX machine to the receive mode
and transmit again.
Confirm the service parameter and
compatibility of both the caller and
receiver’s FAX machines.
YES
YES
NO
NO
2