9. Help
38
9Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 20).
9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
L A transmission or reception error occurred. Try
again or check with the other party.
43
44
L A line problem occurred. Connect the telephone line
cord to a different jack and try again.
L An overseas transmission error occurred. Try using
the overseas mode (feature #23 on page 33).
DOCUMENT JAMMED ----- L The document is jammed. Remove the jammed
document (page 44).
ERROR-NOT YOUR UNIT 53
54
59
70
L A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
MEMORY FULL ----- L The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 5) or clear the jammed paper
(page 44).
NO DOCUMENT ----- L The document was not fed into the unit properly. Re-
insert it and try again.
OTHER FAX NOT RESPONDING ----- L The other party’s fax machine is busy or has run out
of recording paper. Try again.
L The other party’s fax machine rings too many times.
Send the fax manually (page 20).
L The other party’s machine is not a fax machine.
Check with the other party.
L The number you dialled is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed, and fax transmission or
reception was cancelled.
OK ----- L Fax transmission or reception was successful.
Display Cause & Solution
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 45)
and try again.
L Attempted to send a document longer than 600 mm. Press {STOP} to
remove the document. Divide the document into two or more sheets and try
again.
“COVER OPEN”
“CHECK PAPER”
L The cover is open. Close it and press {FAX/START} to clear the message.
L The unit has run out of recording paper. Install recording paper (page 5) and
press {FAX/START} to clear the message.
FT932-938FX_PFQX2588ZA-en.book Page 38 Thursday, June 15, 2006 8:30 AM
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