To Next PageTo Next Page
Why does my Panasonic PBX disconnect outside calls?
If your Panasonic PBX line is disconnected while talking to an outside party, the time limit might have run out. Consult your dealer to extend the time limit, if necessary.
How to improve the display on my Panasonic PBX?
If the display is not shown well on your Panasonic PBX, change the Display contrast level.
Why doesn't my Panasonic KX-NCP1000 SDN button work?
If an SDN button on your Panasonic PBX extension does not work, it could be because a PDN button is not assigned on the extension corresponding to your SDN button. Create a PDN button on the desired extension.
What to do if I hear a reorder tone or see 'Restricted' on my Panasonic PBX?
If you hear a reorder tone or see 'Restricted' displayed, the telephone might be locked, so try unlocking it. Toll restriction may also be activated, in which case you should consult your manager or dealer. Alternatively, an account code might be required, so try using one.
Why some features of my Panasonic PBX phone do not work?
Some features might not work because system management has restricted them; consult your manager. It is also possible that the feature numbers have changed, so confirm the revised number and try again.
How to fix Panasonic KX-NCP1000 PBX telephone that does not work properly?
If your Panasonic PBX telephone isn't working properly, first confirm with your manager that your settings are correct. If the problem persists, consult your dealer.
How to fix the PT not ringing on my Panasonic Telephone?
If the PT on your Panasonic Telephone does not ring, turn on the ringer volume.
What to do if my Panasonic Telephone does not respond when buttons are pressed?
If your Panasonic Telephone isn't responding when you press the buttons, it could be locked. You need to unlock your telephone. If that's not the issue, your telephone might be connected to an eXtra Device Port, requiring system programming. In this case, you should consult your dealer.
How to troubleshoot a Panasonic KX-NCP1000 telephone that does not work properly?
If your Panasonic PBX telephone isn't working properly, first confirm with your manager that your settings are correct. If the problem persists, you should consult your dealer.
Why can't I make or receive calls via IP network on my Panasonic Telephone?
If you are unable to make or receive calls via an IP network on your Panasonic Telephone, ensure that all network devices are switched on and that there is no unwanted firewall in the IP network. Also, verify that an 8-pin twisted pair cable is used for the connection and that CAT 5 cables are not over 100 m in length. A straight cable should be used for connection to a switching hub. If the issue persists, the DSP or IPCMPR card may be malfunctioning, requiring replacement. Finally, check if you have enough activation keys; if not, purchase additional keys from a certified dealer.
General| Product color | Black |
|---|
Weight and Dimensions| Weight | 8000 g |
|---|---|
| Dimensions (WxDxH) | 430 x 430 x 130 mm |
PBX support for IP telephones, Softphones, and SIP Extensions.
User-friendly interface, wireless systems, and cellular phone integration.
Voice messaging, Call Centre, Communication Assistant, and Call Accounting features.
Critical safety information including warnings, cautions, and general precautions.
Safety requirements for equipment, PBX specifics, and security measures for user data.
Notes on product usage, disposal of electrical items, and environmental considerations.
Guidance on compatible telephones, feature numbers, and basic operational concepts.
Detailed procedures for initiating various call types, including extensions, outside lines, and private networks.
Instructions for answering calls using different methods like hands-free, call pickup, and answer buttons.
Operations during calls, covering call transfer, hold, conference calls, and muting.
Personalisation options including alarms, call forwarding, DND, and absent messages.
Features specific to IP telephones and cellular phone integration with the PBX.
Managerial functions for controlling extensions, time services, restriction levels, and BGM.
Managing extension access, locking/unlocking, and remote operation capabilities.
Manager's ability to record and manage various types of outgoing messages for the PBX.
Customising phone features like PIN assignment, call settings, and button programming.
Detailed configuration options for display, call handling, and feature settings via the programming mode.
Managerial control over call charges, extension access, and system password settings.
System-wide configuration including date/time, speed dialling, and extension management.
Solutions for common operational problems and feature malfunctions.
A comprehensive table listing features with their default access codes and button sequences.
Explanation and visual representation of various audible tones used in the PBX system.
