2.28.2 Outgoing Message (OGM) ...........................................................................................254
3
Unified Messaging System ..................................................................257
3.1 Unified Messaging System Administration ................................................................258
3.1.1 Unified Messaging System Overview ...........................................................................258
3.1.2 System Administration ..................................................................................................260
3.1.2.1 Custom Service Builder .............................................................................................260
3.1.2.2 Default Mailbox Template ..........................................................................................260
3.1.2.3 Password Administration ...........................................................................................260
3.1.2.4 System Backup/Restore ............................................................................................261
3.1.2.5 System Reports .........................................................................................................261
3.1.2.6 System Security .........................................................................................................262
3.1.3 Fax Server ....................................................................................................................263
3.2 System and Subscriber Features ................................................................................265
3.2.1 System Features ..........................................................................................................265
3.2.1.1 Alternate Extension Group ........................................................................................265
3.2.1.2 Auto Forwarding ........................................................................................................265
3.2.1.3 Automated Attendant (AA) .........................................................................................265
3.2.1.4 Automatic Two-way Recording for Manager .............................................................266
3.2.1.5 Broadcasting Messages ............................................................................................267
3.2.1.6 Call Services ..............................................................................................................268
3.2.1.7 Call Transfer to Outside .............................................................................................268
3.2.1.8 Caller ID Call Routing ................................................................................................268
3.2.1.9 Caller ID Screening ...................................................................................................269
3.2.1.10 Caller Name Announcement .....................................................................................269
3.2.1.11 Class of Service (COS) .............................................................................................270
3.2.1.12 Company Greeting ....................................................................................................270
3.2.1.13 Company Name .........................................................................................................271
3.2.1.14 Covering Extension ...................................................................................................271
3.2.1.15 Custom Service .........................................................................................................272
3.2.1.16 Dialling by Name .......................................................................................................273
3.2.1.17 Emergency Greeting ..................................................................................................273
3.2.1.18 Extension Group ........................................................................................................273
3.2.1.19 Fax Service ................................................................................................................273
3.2.1.20 Hold ...........................................................................................................................274
3.2.1.21 Holiday Service ..........................................................................................................274
3.2.1.22 Hospitality Mode ........................................................................................................275
3.2.1.23 Intercept Routing to a Mailbox ...................................................................................275
3.2.1.24 Intercom Paging ........................................................................................................275
3.2.1.25 Interview Service .......................................................................................................276
3.2.1.26 List All Names ............................................................................................................277
3.2.1.27 Logical Extension (All Calls Transfer to Mailbox) ......................................................277
3.2.1.28 Message Reception Mode .........................................................................................277
3.2.1.29 Message Waiting Notification—E-mail Device ..........................................................278
3.2.1.30 Message Waiting Notification—Lamp ........................................................................279
3.2.1.31 Message Waiting Notification—Telephone Device ....................................................280
3.2.1.32 Multilingual Service ....................................................................................................281
3.2.1.33 No DTMF Input Operation .........................................................................................281
3.2.1.34 On Hold Announcement Menu ..................................................................................281
3.2.1.35 Operator Service .......................................................................................................282
3.2.1.36 PIN Call Routing ........................................................................................................282
3.2.1.37 Play System Prompt After Personal Greeting ...........................................................283
3.2.1.38 Port Service ...............................................................................................................283
3.2.1.39 Remote Time Service Set ..........................................................................................284
3.2.1.40 Service Group ............................................................................................................284
10 Feature Guide
Table of Contents