Table of Contents
1
For Your Safety ......................................................................................15
1.1 For Your Safety ...............................................................................................................16
1.1.1 For Your Safety ..............................................................................................................16
2 Call Handling Features ..........................................................................19
2.1 Incoming Call Features ...................................................................................................20
2.1.1 Incoming Trunk Call Features ........................................................................................20
2.1.1.1 Incoming Trunk Call Features—SUMMARY ...............................................................20
2.1.1.2 Direct In Line (DIL) ......................................................................................................23
2.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ....................................................25
2.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...................................................28
2.1.1.5 Calling Line Identification (CLI) Distribution .................................................................31
2.1.1.6 Intercept Routing .........................................................................................................33
2.1.1.7 Intercept Routing—No Destination ..............................................................................37
2.1.2 Internal Call Features .....................................................................................................38
2.1.2.1 Internal Call Features—SUMMARY ............................................................................38
2.1.2.2 Internal Call Block ........................................................................................................39
2.1.3 Incoming Call Indication Features ..................................................................................41
2.1.3.1 Incoming Call Indication Features—SUMMARY .........................................................41
2.1.3.2 Ring Tone Pattern Selection ........................................................................................42
2.1.3.3 Call Waiting .................................................................................................................44
2.2 Receiving Group Features .............................................................................................46
2.2.1 Idle Extension Hunting ...................................................................................................46
2.2.2 Incoming Call Distribution Group Features ....................................................................48
2.2.2.1 Incoming Call Distribution Group Features—SUMMARY ............................................48
2.2.2.2 Group Call Distribution ................................................................................................52
2.2.2.3 Outside Destinations in Incoming Call Distribution Group ...........................................55
2.2.2.4 Queuing Feature ..........................................................................................................57
2.2.2.5 VIP Call ........................................................................................................................60
2.2.2.6 Overflow Feature .........................................................................................................61
2.2.2.7 Log-in/Log-out .............................................................................................................63
2.2.2.8 Supervisory Feature ....................................................................................................66
2.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features ..............................................68
2.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY .........................................68
2.3.2 Call Forwarding (FWD) ...................................................................................................69
2.3.3 Do Not Disturb (DND) .....................................................................................................73
2.3.4 FWD/DND Button, Group FWD Button ..........................................................................75
2.4 Answering Features ........................................................................................................78
2.4.1 Answering Features—SUMMARY .................................................................................78
2.4.2 Line Preference—Incoming ............................................................................................79
2.4.3 Call Pickup .....................................................................................................................80
2.4.4 Hands-free Answerback .................................................................................................82
2.5 Making Call Features ......................................................................................................84
2.5.1 Predialling .......................................................................................................................84
2.5.2 Automatic Extension Release ........................................................................................85
2.5.3 Intercom Call ..................................................................................................................86
2.5.4 Trunk Call Features ........................................................................................................88
2.5.4.1 Trunk Call Features—SUMMARY ...............................................................................88
2.5.4.2 Emergency Call ...........................................................................................................89
2.5.4.3 Account Code Entry .....................................................................................................90
2.5.4.4 Dial Type Selection ......................................................................................................91
2.5.4.5 Reverse Circuit ............................................................................................................92
Feature Guide 7
Table of Contents