Problem Remedy
The MESSAGE button light has lit up.
• Another extension left you a message
waiting indication or someone left a
message in your mailbox while you were on
the phone or away from your desk.
An SDN button on my extension does not work.
• A PDN button is not assigned on the
extension corresponding to your SDN
button.
Create a PDN button on the desired
extension. ( 3.1.3 Customising the
Buttons)
I cannot use the secondary Ethernet port.
• If you are using a KX-NT500 series
telephone, check whether ECO mode is
enabled ( Display in 1.1.4 Before
Operating the Telephones). If it is enabled, ask
your dealer to disable ECO mode. For other
types of IP-PTs, contact your dealer.
User Manual 371
5.2.1 Troubleshooting
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